State E-Government

E-government is a very broad term, used to label everything from filing your taxes online, to communicating with elected officials, to renewing your drivers’ license. But the federal government and different state governments are moving at different speeds to implement e-government services for their citizens.

The Congressional Research Service recently produced the report “State E-Government Strategies: Identifying Best Practices and Applications,” an analysis of existing state e-government programs. The report is based on research done by Masters Students in the Lyndon B. Johnson School of Public Affairs, which surveyed state governments on their e-government management and strategies. The report includes an analysis of governing documents and survey results, critical factors in the evaluation of state e-government programs, and several case studies based on programs in Kentucky, Texas, Utah, California, Massachusetts, and Washington.

For examples of Alabama e-government services, visit the Online Services section of alabama.gov. More information on Alabama’s e-gov initiatives is also available.